Subscription Policy
Subscription Terms & Conditions
If you sign-up for a subscription, you will receive regular shipments of those products based on the frequency you choose. Your subscription will continue until you cancel, which you can do at anytime. You may skip a subscription shipment, make changes to or cancel your subscription at any time, as set forth below. There is no additional fee associated with the subscription, and there is no minimum purchase obligation.
Auto-renewal and Recurring Charges Apply
By signing-up for a subscription, you agree that we will charge you for each shipment, without further authorization from you, at our then-current product price. Your subscription will continue until you cancel it and you accept responsibility for all future charges until the subscription is cancelled. We will notify you before each recurring charge. There is no minimum purchase obligation.
Cancellation
You may cancel your subscription at any time. To cancel, log-in to your account, click the “subscriptions” tab, then click “cancel.” Once cancelled, you will not be charged under the subscription again. If, however, you cancel while an order is in process (i.e., payment has been collected but you have not yet received your shipment), we will continue to process your order and your subscription will terminate automatically after the last order is shipped.
Skip a Shipment
You may also skip a shipment at any time. To skip a shipment, log-in to your account, click “subscriptions,” then “skip a shipment.” If you skip a shipment before your next recurring payment is charged, we will cancel the next scheduled delivery for your subscription. If you attempt to skip a shipment while an order is in process (i.e., payment has been collected but you have not yet received your shipment), we will continue to process your order for that period and skip the following subscription period. After your skipped shipment, we will automatically re-start your subscription deliveries unless you skip the next shipment or cancel your subscription. Skipping a shipment does not cancel your subscription.
Manage Your Subscriptions
You can manage or make changes to your subscriptions at any time, by logging into your account, clicking “subscriptions” and following the prompts (e.g., view the status of your subscriptions, add or reactivate a subscription). Any changes you make will be reflected in your next shipment, except for changes initiated while an order is in process (i.e., payment has been collected but you have not yet received your shipment), in which case they will be reflected after the current order has been completed.
You agree that the we may terminate or suspend your subscription for any reason at any time in our sole discretion.
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